terms of service.

Last Updated: 27th August 2025.

Welcome to That Clinic Honey’s website. These Terms of Service govern your use of our Site and any services, features, or resources provided by us. By accessing or using this Site, you agree to comply with these Terms. If you do not agree, please do not use our Site.

1. Company Information

That Clinic Honey is operated by:

Registered Company Name: That Clinic Honey Limited

Company Number: 15774665

Registered Address: Solar House, 282 Chase Road, London, England, N14 6NZ

Clinic/Trading Address: 25 Crown Street, Brentwood, Essex, CM144BA

2. Medical & Aesthetic Disclaimer

The content on this Site is for general information and education only.

Our Site does not provide medical advice, diagnosis, or treatment.

A consultation with a qualified clinician is required before any procedure.

Results of aesthetic treatments vary per individual, and no guarantees are made.

All treatments carry potential risks and side effects, which will be explained prior to treatment.

3. Eligibility

By using our Site or booking services, you confirm that you:

Are at least 18 years old (or have parental/guardian consent if allowed by law).

Provide accurate and truthful information during bookings or consultations.

4. Appointments, Payments & Cancellations

Bookings are subject to availability and confirmation.

Late arrivals may result in reduced treatment time or cancellation.

We reserve the right to cancel or refuse treatment if it is not in your best medical interest.

A deposit will be required for certain appointments, which may be non-refundable.

Cancellation or no-show policies apply.

5. Risks, Side Effects & Contraindications

All aesthetic treatments involve potential risks, including but not limited to: bruising, swelling, redness, tenderness, infection, allergic reaction, uneven results, and scarring.

Certain treatments may not be suitable for individuals who are:

    • Pregnant or breastfeeding

    • Under 18 years old (unless otherwise permitted by law)

    • Suffering from certain medical conditions (e.g., active infections, bleeding disorders, skin conditions)

    • Taking medications that may interfere with healing or increase risks

It is your responsibility to disclose your full medical history during consultation.

6. No Guarantee of Results

Treatment outcomes vary depending on age, skin type, genetics, lifestyle, and adherence to aftercare instructions.

Multiple sessions may be required for optimal results.

We do not guarantee specific outcomes or permanence of results.

7. Consent & Aftercare Responsibility

By proceeding with treatment, you confirm that you have been informed of risks, benefits, alternatives, and expected outcomes.

You are responsible for following all aftercare instructions provided by our practitioners.

Failure to follow aftercare guidance may reduce results or increase risks.

8. Photography & Marketing Consent

With your signed consent, we may take before-and-after photographs of treatments for medical records and (optionally) marketing purposes.

Images used for marketing will never disclose your identity without your explicit written consent.

9. Privacy & Data Protection

Your privacy is important to us. Any personal or medical information you provide is handled in accordance with our Privacy Policy. By using the Site or booking services, you consent to the collection and use of your data as described there.

10. Acceptable Use of the Site

You agree not to:

Use the Site for unlawful, fraudulent, or harmful purposes.

Submit false, misleading, or defamatory information.

Attempt unauthorized access to our systems.

11. Intellectual Property

All content, images, and materials on this Site are owned or licensed by That Clinic Honey. You may not reproduce, distribute, or use them without prior written permission.

12. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their content, accuracy, or practices.

13. Limitation of Liability

To the fullest extent permitted by law, That Clinic Honey shall not be liable for any damages or dissatisfaction arising from use of this Site, treatment outcomes, or reliance on information provided.

Nothing in these Terms excludes liability where it cannot be limited by law.

14. Indemnification

You agree to indemnify and hold harmless That Clinic Honey, its staff, and affiliates from claims or expenses arising from your misuse of the Site, breach of these Terms, or failure to follow medical guidance.

15. Modifications to Terms

We may update these Terms at any time. Changes take effect when posted on this page. Continued use of the Site or services means you accept the updated Terms.

16. Governing Law

These Terms are governed by the laws of England, United Kingdom. Disputes will be resolved exclusively in the courts.

17. Contact Us

If you have any questions, please contact us:

That Clinic Honey

25 Crown Street, Brentwood, Essex, CM144BA

info@thatclinichoney.com

01277402942